Driver Information
What you need to know before pickup —
documents, age rules, payment, and airport meeting point.
Int. Driving licences Not required
All local licences accepted
Documents
Passport + Driving licence
Booking name
Can be different from driver
Payment
Online: Debit card & Credit card accepted. Balance paid at pickup
Driver Requirements
Driver Requirements
- Minimum driver age: 21 years
- Maximum driver age: 75+ (upon request, subject to review)
- Minimum licence holding period: 1 year
- Licence must be valid during rental
Digital or photocopied licences are accepted.
Passport
Valid passport required
at pickup
Original Driving Licence
Physical licence
Digital copies accepted
Booking Voucher (Optional)
Printed or shown
on your phone
Please ensure all required documents are available at pickup to avoid delays.
Car Rental Insurance Comparison
Know what's covered and choose the protection that suits your needs.
|
BASIC
Third-Party Insurance
Not Offered
Legal minimum protection
|
COMPREHENSIVE
Insurance
Medium
Good protection - included in your rental
|
FULL COVERAGE
(Optional Upgrade)
Premium
Maximum protection - total peace of mind
|
|
|---|---|---|---|
Coverage / Protection |
% Covered |
% Covered |
% Covered |
Third-party liability (injury to others / other vehicles) |
100% |
100% |
100% |
Collision damage to our vehicle (own damage) |
0% |
0% |
100% |
Theft / total loss |
0% |
100% |
100% |
Not-at-fault accident (our vehicle damage) |
0% |
100% |
100% |
At-fault accident (our vehicle damage) |
0% |
0% |
100% |
Scratches & minor dents |
0% |
100% |
100% |
Windscreen / glass |
0% |
0% |
100% |
Roof |
0% |
0% |
100% |
Tyres (normal wear and tear) |
0% |
100% |
100% |
Underbody |
0% |
0% |
100% |
Your maximum excess / liability (per incident) |
You are fully responsible for our vehicle |
€400 / €500 / €600 (depending on vehicle category) |
€0 (for covered damage) |
Overall coverage level |
|||
Transparent Damage Pricing
See our published damage charges before you rent. This shows typical repair/replacement costs for common vehicle damage.
Common Questions
1. Driving Licence & International Driving Permit (IDP)
IDP is NOT required.
2. Required Documents at Pickup
Passport + driving licence (original or copy).
3. Can Someone Else Book the Car?
Yes, booking doesn’t need to match driver’s name.
4. Payment & Balance
1. Online: Debit card & Credit card accepted. Balance paid at pickup
2. Balance paid at pickup
5. SSR International Airport Pickup – Where to Meet
Please meet us at our car rental desk at the airport terminal at: Pingouin Car Rental, SSR International Airport, Level 0, Counter 6, Plaine Magnien, 51520, Mauritius.
6. With Accident Protection – Full Coverage, is the excess reduced to zero?
Yes. With Full Coverage, the excess is fully reduced to €0, meaning you are not liable for standard accident-related repair costs covered under the policy.
7. Is the maximum charge really limited to €150?
Yes. In the unlikely event that a charge applies outside covered items, the maximum charge is capped at €150.
8. Is this amount refundable if no damage occurs?
Yes. If no damage occurs during your rental, any applicable amount is fully refundable.
9. Does the coverage include tyres?
Partially. Tyres are covered for normal wear and tear. However, sidewall damage, punctures, or cuts are not covered.
10. Is a security deposit required?
No. No security deposit is required. We operate on a trust-based policy for our drivers.
